3 am.
The phone lights up.
“Hey. Is everything okay? I didn’t hear from you in the last 72 hours!“
My mom couldn’t sleep. She was worried about my radio silence.
“Hey mom, yeah, I’ve been busy…“
Meanwhile, an email from a few hours earlier keeps me wide awake…
“How can I cancel my subscription? Your service is great, but I don’t need it anymore.“
My heart’s broken.
Is there anything worse than watching customers slip away, knowing your product is solid?
If they were unhappy, I’d have a plan for improvements, but this?
It leaves me feeling… helpless.
I was riding high when we approached $700 MRR, only to plummet back to $600.
The sleepless nights keep piling up, and I wonder if this is what it means to be an entrepreneur.
Maybe it’s just part of the game…
But it’s definitely not a path for the faint-hearted 😅